Our Team
Jennifer Glasscoe
Founder & Owner
Jennifer Glasscoe is the Founder and Owner of Concierge Caregiving and a proud Dublin, Ohio native. With deep roots in the Central Ohio community, Jennifer holds both undergraduate and graduate degrees in International Business and Human Resources.
Before founding Concierge Caregiving, Jennifer spent 12 years working for the Department of Defense, where she had the unique opportunity to work alongside her father. That chapter of her career helped shape her strong work ethic, leadership style, and commitment to service—values that remain at the heart of how she leads Concierge Caregiving today.
Jennifer’s path into caregiving, however, began much more personally. What started with helping one individual grew organically through referrals and relationships as more families began trusting Jennifer to care for the people they loved.
That experience ultimately inspired Jennifer to leave her federal career and build Concierge Caregiving around a different vision of care—one that is highly personal, relationship-driven, and tailored to the individual rather than a traditional one-size-fits-all approach.
Today, Jennifer remains deeply involved in the lives and care of Concierge Caregiving clients and their families. She believes exceptional caregiving extends far beyond simply being present in someone’s home. It is about understanding the whole person, anticipating needs, building trust, and providing families with the reassurance that someone is truly looking out for the person they love.
Jennifer is equally passionate about the team she has built. She takes great pride in creating a culture where Care Partners feel valued and supported, believing that taking exceptional care of the people providing care ultimately translates into an even better experience for clients.
Outside of Concierge Caregiving, Jennifer enjoys staying active, traveling, watching football, spending time with the people she loves, and, of course, life with her dogs. Her love of animals is also something she enjoys sharing with clients, bringing another personal and joyful element to the relationships she builds.
For Jennifer, Concierge Caregiving is far more than a business—it is the result of relationships, trust, community, and a genuine calling to care for others.
Bobbi Draa
Marketing & Business Support Coordinator
Bobbi brings a unique combination of creativity, organization, and business experience to the Concierge Caregiving team. With more than a decade of experience in marketing and eight years of experience in administration and operations, she has been a trusted behind-the-scenes supporter of Concierge Caregiving for several years before officially joining the team this past year.
An Ohio State alumna, Bobbi has called Columbus home for the past 14 years, following earlier chapters of her life in both Chicago and the Cleveland area. Her creativity, attention to detail, and thoughtful approach make her a natural fit for the relationship-driven culture of Concierge Caregiving.
As our Marketing & Business Support Coordinator, Bobbi helps support the continued growth of Concierge Caregiving while ensuring the warmth and professionalism behind our brand are reflected throughout the company.
Outside of work, Bobbi loves traveling, hiking, staying active, and spending quality time with her husband and their dogs. Her genuine personality, creativity, and dedication make her a valued part of the Concierge Caregiving family.
Katie Krisher, RN
On-Call RN Support
Katie brings 15 years of nursing experience and a deep commitment to compassionate, patient-centered care to her role as On-Call RN Support for Concierge Caregiving. With a professional background spanning acute care, procedural nursing, and in-home healthcare, Katie brings a wealth of clinical knowledge along with a thoughtful and individualized approach to supporting others.
Katie holds a Bachelor’s degree from Wright State University and a Master’s degree in Nursing and Health from the University of Phoenix. Demonstrating her continued commitment to education and excellence within the nursing profession, she is currently pursuing her Doctor of Nursing degree.
In addition to her clinical work at the Dayton VA Medical Center and her experience in home-based healthcare, Katie is passionate about education and mentorship. She serves as a clinical instructor at both Sinclair Community College and Wright State University, where she has the opportunity to share her knowledge and experience while helping prepare the next generation of nurses.
Within Concierge Caregiving, Katie serves as an experienced nursing resource for our team, offering an additional level of professional insight and support when questions arise. Her calm demeanor, extensive healthcare background, and ability to look at each situation with both clinical knowledge and compassion make her an invaluable resource to our Care Partners.
Katie believes strongly in the importance of individualized, relationship-centered care and understands that exceptional support means recognizing the whole person—not simply their medical needs. Her dedication to clinical excellence, education, mentorship, and meaningful relationships aligns beautifully with the values at the heart of Concierge Caregiving.
Katie’s experience and continued dedication to the nursing profession make her a valued member of our team and an important resource as we continue providing thoughtful, personalized support to the individuals and families we serve.
Miya Plaxico
Lead Care Partner | Training & Client Onboarding
Born and raised in Westerville, Ohio, Miya has been an integral part of Concierge Caregiving for four years, growing alongside the company and playing an important role in its evolution. Her warmth, dependability, and genuine passion for helping others have made her a trusted presence among our clients, families, and Care Partners.
Miya is a graduate of Ohio University, where she earned her degree in Sociology and Criminology with a focus in Psychology. Her educational background provides her with a strong understanding of human behavior, relationships, and the importance of providing support that recognizes each person as an individual.
As Lead Care Partner for Training & Client Onboarding, Miya plays an important role in welcoming and preparing new Care Partners, helping them understand the standards, values, and personalized approach that define Concierge Caregiving. She also leads our new client onboarding process, helping new clients and their families become comfortable, acclimated, and confident as they transition into care.
Miya takes the time to understand each family’s individual needs, routines, preferences, and expectations, helping create a smooth and reassuring experience from the very beginning.
Having grown with Concierge Caregiving over the past four years, Miya brings a unique understanding of our culture and philosophy of care. She has built meaningful relationships with clients and families while also becoming a mentor and trusted resource for the Care Partners joining our team.
Outside of work, Miya enjoys reading, traveling and discovering new places, and playing the piano. Her natural curiosity, compassion, and commitment to continued growth are qualities she brings into both her personal life and her work with others.
Miya’s dedication to our clients, families, and Care Partners, along with the important role she has played throughout the growth of Concierge Caregiving, makes her an invaluable part of our team.
Katesha Weaver
Lead Care Partner | Training & Care Standards
Katesha, affectionately known as Kat, has been an integral part of Concierge Caregiving for nearly three years and has played an important role in the company’s continued growth and success. Throughout her time with Concierge Caregiving, she has become a trusted and consistent presence for our clients, families, and Care Partners, known for her compassion, dependability, leadership, and commitment to exceptional care.
An Ohio State alumna, Kat holds a Bachelor’s degree in Psychology and Sociology and brings an impressive 16 years of entrepreneurial leadership experience to her role. Her background has shaped her ability to understand people, remain composed under pressure, anticipate needs, and build lasting relationships—all qualities that complement her naturally calm and attentive approach to caregiving.
As Lead Care Partner for Training & Care Standards, Kat plays an important role in supporting and developing our Care Partners while helping uphold the high level of care, professionalism, and attention to detail that defines Concierge Caregiving. Her extensive experience with our clients and deep understanding of our philosophy of care make her a trusted resource within the team and an important part of maintaining consistency as we continue to grow.
A Worthington resident, Kat brings the same value she places on relationships into her life outside of work. She enjoys sports, reading, and spending time with her husband, their two teenage daughters, and their two dogs.
Having grown alongside Concierge Caregiving for nearly three years, Kat’s leadership, loyalty, and commitment to our clients, families, and Care Partners have made her an invaluable part of our team and an important part of the culture we have built.
For Kat, exceptional care is found not only in what we do, but in how we make people feel. Her dedication to maintaining that standard is a wonderful reflection of what Concierge Caregiving represents.
Joanne Bryant
Lead Care Partner | Employee Resources Coordinator
Joanne has been a valued member of the Concierge Caregiving team since August 2025, bringing a warm, personable presence and a genuine passion for building meaningful relationships with the clients and families she serves.
A graduate of the University of Kentucky, Joanne spent much of her professional career in corporate retail before transitioning into caregiving. She has called Bexley home since 2009, where she lives with her husband and their three children.
Naturally social and deeply community-oriented, Joanne enjoys staying involved with her children’s school PTO, working out and walking, playing mahjong, and spending time with family and friends. Her ability to connect easily with others, paired with her compassion, dependability, and attentiveness, allows her to create a caregiving experience that feels both personal and reassuring.
In addition to the relationships she builds with clients, Joanne serves as Concierge Caregiving’s Employee Resources Coordinator, helping support our Care Partners and the strong team culture behind the care we provide.
Joanne is grateful to bring these qualities to her work and to the meaningful relationships she has built through Concierge Caregiving.
Alexis Blake
Care Partner & Cosmetologist
A Dublin, Ohio native, Alexis “Allie” Blake brings a unique combination of compassion, creativity, and more than 23 years of experience in the beauty and grooming industry to Concierge Caregiving. With expertise in both women’s hair and men’s grooming, Allie has a natural gift for helping people feel comfortable, confident, cared for, and special.
As both a Care Partner and experienced cosmetologist, Allie brings an additional personal touch to the individuals she serves. From haircuts and manicures to shaving and personal grooming, she understands that looking and feeling like yourself can have a meaningful impact on confidence, dignity, and overall well-being.
Beyond her cosmetology experience, Allie genuinely values the relationships she develops through caregiving. She takes the time to get to know each client personally and takes great pride in becoming a trusted and familiar presence in their lives and, often, an extension of their family.
Outside of work, Allie is a proud mother of two boys and a devoted dog mom. She and her family enjoy staying active, spending time in nature, traveling, following sports, and embracing life’s everyday adventures.
Allie’s warmth, creativity, extensive experience, and ability to make others feel genuinely cared for bring something truly special to the Concierge Caregiving team and beautifully complement the personalized approach at the heart of what we do.
Evelyn Loughnane
Care Partner
Evelyn brings a thoughtful, compassionate, and highly organized approach to her role as a Care Partner with Concierge Caregiving. Currently pursuing her nursing education at Columbus State Community College, Evelyn also brings previous experience working in a nursing home, giving her valuable hands-on experience supporting individuals in a professional care setting.
Known for being exceptionally organized, strategic, and efficient, Evelyn has a natural ability to recognize what needs attention, anticipate needs, and approach each day with purpose. Her attention to detail, initiative, and strong work ethic have made her a trusted Care Partner who is frequently requested by the clients and families she serves.
Evelyn’s previous experience in long-term care, combined with her ongoing nursing education, has strengthened her understanding of the importance of patience, communication, consistency, and individualized support. She values the opportunity to continue learning while bringing the knowledge and experience she has already gained to the relationships she builds through Concierge Caregiving.
For Evelyn, exceptional care is about much more than completing the tasks of the day. She takes the time to truly know her clients—listening to their stories, understanding their routines and preferences, and finding thoughtful ways to make their lives more comfortable and enjoyable. She believes every person deserves to feel heard, respected, supported, and genuinely cared for.
Outside of work and school, Evelyn enjoys traveling, trying new experiences, and spending quality time with family and friends. Her curiosity, strong work ethic, and commitment to continued growth are evident in both her personal and professional life.
Evelyn’s combination of professional caregiving experience, nursing education, compassion, organization, and efficiency makes her an invaluable member of the Concierge Caregiving team and a trusted presence for the families we serve.
Carmen Trippier
Care Partner
Carmen brings a warm, compassionate, and genuinely personal approach to the relationships she builds through Concierge Caregiving. As a parent who raised twins for 15 years, she understands firsthand the importance of patience, flexibility, organization, and meaningful connection.
With a college degree in Art, Carmen has a natural appreciation for creativity, history, culture, and the unique stories and interests that make each person who they are. She enjoys getting to know her clients as individuals and finding meaningful ways to make their time together enjoyable and engaging.
Whether it’s thoughtful conversation, going for a walk, or enjoying an outing to a museum, the zoo, a park, or a favorite restaurant, Carmen loves creating experiences that bring connection and joy to her clients.
She also has a passion for interior design, home décor, and organization and takes pride in creating
comfortable, welcoming environments that truly feel like home.
For Carmen, being a Care Partner is about far more than providing assistance. It’s about genuine companionship, encouragement, shared experiences, and ensuring each person she spends time with feels respected, valued, comfortable, and genuinely cared for.
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Christa Stephenson
Care Partner
Originally from Cincinnati, Christa recently relocated to Columbus and brings five years of caregiving experience to the Concierge Caregiving team. With a genuine passion for helping others, she brings warmth, patience, and compassion to the relationships she builds with each client.
Christa is a graduate of Ohio University with a background in psychology and is both an STNA and Registered Behavior Technician (RBT). In addition to her work with Concierge Caregiving, she works as a Discharge Planner at a psychiatric hospital, giving her a unique professional perspective and a strong understanding of the importance of individualized support, communication, and compassion.
Christa values taking the time to truly get to know each client—their personality, preferences, routines, and the little things that make them who they are. She enjoys creating genuine connections and helping clients feel comfortable, respected, supported, and valued.
Outside of caregiving, Christa enjoys cooking, reading, spending time in nature, and being with her family and friends. Her combination of professional experience, education, and naturally caring personality makes her a wonderful addition to the Concierge Caregiving team.
For Christa, being a Care Partner is about more than providing assistance—it is about building trust, creating meaningful connections, and bringing a positive presence into the lives of the individuals and families she serves.
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Leslie Chute
Care Partner
Leslie brings nearly two decades of healthcare and direct patient care experience to Concierge Caregiving. Since beginning her career in 2007, she has developed a compassionate, relationship-centered approach to care rooted in patience, trust, dignity, and respect.
With extensive experience working directly with individuals and families, Leslie believes exceptional care extends far beyond meeting someone’s daily needs. She takes the time to understand each client as an individual—honoring their independence, learning what is important to them, and helping them feel seen, heard, valued, and genuinely cared for.
Originally from a small town outside of Columbus, Leslie has called Central Ohio home since 2011. She brings a calm and reassuring presence to the Concierge Caregiving team and finds meaning in the everyday moments that often matter most: meaningful conversation, companionship, encouragement, laughter, and simply being fully present.
Outside of work, Leslie loves being a mom to her six-year-old daughter. She also enjoys exploring the Columbus Metro Parks, Pilates, discovering local coffee shops, attending concerts, and trying new recipes.
Leslie’s depth of experience, compassionate nature, and genuine commitment to building meaningful relationships make her a valued Care Partner and a wonderful reflection of the personalized approach to care at the heart of Concierge Caregiving.
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Leah Concheck
Care Partner
A native of Upper Arlington, Ohio, Leah brings a warm, patient, and nurturing presence to the Concierge Caregiving team. Her natural ability to connect with others, combined with her dependability and attentiveness, allows her to build genuine and trusting relationships with the clients and families she serves.
Leah holds degrees from Regis University and spent many years working as a nanny, an experience that helped shape her thoughtful and relationship-centered approach to caring for others. Working closely with children and families taught Leah the importance of patience, adaptability, trust, and being fully present—qualities she continues to bring to her role as a Care Partner.
Leah believes meaningful caregiving begins with truly getting to know the person behind the care. She enjoys learning each client’s personality, routines, interests, and preferences and takes pride in creating an environment where clients feel comfortable, respected, supported, and genuinely cared for.
Outside of work, Leah enjoys spending time with her family, especially her two nephews, hiking, and cheering on the Buckeyes. As an Upper Arlington native, her strong Central Ohio roots and love of family and community are an important part of who she is.
Leah’s genuine warmth, reliability, and natural instinct for caring for others make her a valued member of the Concierge Caregiving team and a wonderful reflection of the personal relationships at the heart of what we do.
Kendra Hummel
Care Partner
Kendra brings a strong healthcare background, hands-on experience, and a genuine passion for helping others to her role as a Care Partner with Concierge Caregiving. Her experience spans both assisted living and hospital settings, giving her a valuable understanding of how thoughtful, individualized support can make a meaningful difference in someone’s quality of life.
After spending nearly a decade in Wooster, Ohio, Kendra now calls Westerville home. Her experience working in assisted living helped shape her appreciation for patience, compassion, and relationship-centered care. Today, she continues to build upon that experience while working full-time in a hospital setting, where she is exposed to individuals with a wide variety of needs and circumstances.
Kendra believes exceptional caregiving goes far beyond helping with everyday needs. She takes the time to get to know each client personally, listen to what is important to them, and build the trust that allows clients and their families to feel comfortable and confident in their care. Her calm, attentive nature and strong healthcare experience allow her to adapt to each individual while always preserving their dignity, independence, and preferences.
Kendra takes great pride in being someone clients and families can rely on. She is grateful for the opportunity to make each day a little easier and to provide thoughtful companionship and support that can make a lasting difference in someone’s life.
Outside of work, Kendra enjoys staying active, getting lost in a good book, and spending quality time with her family and friends. She values meaningful relationships both personally and professionally and brings that same warmth and sincerity to the clients she serves.
Kendra’s combination of healthcare experience, dependability, compassion, and genuine desire to care for others makes her a valued Care Partner and a wonderful addition to the Concierge Caregiving team.
Rozalia Jagerova
Care Partner
Rozalia brings an exceptionally caring, patient, and kindhearted presence to the Concierge Caregiving team. With a diverse professional background spanning teaching, speech-language therapy, and dental care, she brings a unique combination of experience, compassion, and an innate ability to listen, understand, and connect with others.
One of Rozalia’s greatest strengths is her patience. Her calm and gentle nature allows her to meet each client where they are, creating an environment where they feel comfortable, respected, heard, and genuinely supported. She takes the time to learn each individual’s personality, routines, preferences, and the little things that bring comfort and joy to their day.
Fluent in English, Slovak, Czech, and Hungarian, Rozalia has a wonderful ability to connect with people from a variety of backgrounds and life experiences. Her appreciation for communication and meaningful connection beautifully complements her approach to caregiving and companionship.
Outside of her work, Rozalia is a loving wife and mother of two. She enjoys music and photography and especially loves creating photo albums that preserve meaningful memories—a reflection of how deeply she values family, relationships, and the moments that make life special.
Rozalia’s patience, kindness, diverse professional background, and genuine gift for companionship make her a valued Care Partner and a wonderful reflection of the thoughtful, relationship-centered care at the heart of Concierge Caregiving.
